Terms of Service

By creating a Closku account or using our services, you agree to these Terms of Service and our Privacy Policy. If you do not agree, do not use the service.

You must be at least 18 years old (or the age of majority in your jurisdiction) to create a Closku account. By creating an account, you represent that you meet this requirement and that the registration information you provide is accurate.

Closku provides virtual try-on for online stores: merchant accounts and dashboards, catalog tools (including CSV import), an embeddable try-on widget, usage tracking, and billing for paid plans. Features available to you depend on your subscription plan and account status. Live sync with a store platform is not part of the current service.

You are responsible for maintaining the security of your account credentials and for all activity under your account.

You agree to provide accurate registration information and to keep your merchant profile current.

You may not misuse the service, attempt to interfere with platform operations, or use Closku in violation of applicable law.

You are responsible for keeping product content, shopper-facing experiences, and data practices on your store compliant with your own legal obligations.

When you enable the try-on widget on your store, you decide how shopper photos are solicited and used on your storefront. You are responsible for presenting appropriate notices and collecting any consent your storefront needs for the photos shoppers submit, and for handling requests from shoppers about their photos, including deletion requests. Closku processes shopper photos on your behalf to deliver the service, and will assist you with shopper requests that concern data we process for you, as described in our Privacy Policy.

Do not enable the widget in a way that encourages shoppers to upload photos of children or of other people without their permission.

Paid plans, usage limits, and add-on credits are billed through Polar according to the pricing shown at checkout or in your merchant workspace. Fees are non-refundable in most cases, except where required by law or expressly stated in your plan terms.

Closku retains all rights in the platform, software, and branding. You retain ownership of your catalog, content, and shopper data, subject to the licenses needed for us to operate the service.

You may stop using Closku at any time. We may suspend or terminate access for violations of these terms, non-payment, or risks to platform security. Upon termination, your right to use the service ends.

You may request an export of your catalog and account data by contacting us before or shortly after termination. After termination we may retain data as needed to provide the service, meet legal obligations, resolve disputes, and protect the security of the platform, as described in our Privacy Policy.

The service is provided on an "as is" and "as available" basis to the fullest extent permitted by law. Closku is not liable for indirect, incidental, or consequential damages arising from your use of the service.

These terms are governed by the laws of the Republic of the Philippines, without regard to conflict of law rules. Any dispute arising from or relating to these terms or the service will be brought in the courts of the Philippines.

We may update these terms from time to time. Material changes will be posted on this page with an updated effective date. Continued use of the service after changes become effective constitutes acceptance of the updated terms.

Questions about these terms can be sent to hello@closku.com.